Frequently Asked Questions (FAQ)

General Question

Q1: What are HTML5 games?

HTML5 games are games built using HTML5 technology, allowing them to run directly in web browsers without the need for additional plugins. They are compatible with a wide range of devices, including desktops, tablets, and smartphones.

Q2: What does a non-exclusive license mean?

A non-exclusive license allows multiple clients to license the same game. This means that while you have the right to use the game on your platform, others can also purchase a license for the same game.

Q3: What are the benefits of choosing HTML5 games for my platform?

HTML5 games offer numerous benefits, including cross-platform compatibility, no need for installation, cost-effective development, easy updates, and a broad market reach.

Q4: How can I integrate HTML5 games into my platform?

Integrating HTML5 games into your platform is straightforward. Our team provides all the necessary support and documentation to help you get up and running quickly.

Q5: Do you offer support and updates for the games?

Yes, we offer ongoing support and regular updates for our games to ensure they run smoothly and remain engaging for your users.

Q6: Can I customize the HTML5 games to fit my brand?

Yes, our games can be customized to match your brand’s look and feel. Please contact our support team to discuss customization options.

Q7: Are your games mobile-friendly?

Absolutely! All our HTML5 games are designed to be fully responsive and work seamlessly across all devices, including smartphones and tablets.


Q1: How can I purchase a game license?

Purchasing a game license is easy. Browse our game collection, choose the titles you’re interested in, and follow the checkout process. If you need assistance, our sales team is here to help.

Q2: What if I need help after purchasing a game?

Our dedicated support team is always available to assist you with any issues or questions you may have after your purchase. Simply reach out to us through our support portal or contact us directly.

Q3: Do you offer bulk licensing options?

Yes, we offer bulk licensing options for clients looking to purchase multiple game licenses. Contact our sales team to discuss your needs and get a customized quote.


Q1: Which game engine does FabboxStudio use to develop its games?

Since early 2020, we have developed all our games using the Construct 3 engine, as well as the Phaser 3 and Phaser 2 frameworks.

Q2: Do you offer games created with Unity or Flash in your store?

No, we do not offer games developed with Unity or Flash.

Q3: What are the typical file sizes of FabboxStudio's HTML5 games?

Our games range in size from 1 to 30 MB, with most being under 10 MB.

Q4: Does FabboxStudio offer hosting services for my games?

No, we do not provide hosting or backend services for games.


Q1: What payment methods do you accept?

We only accept bank transfers for payments. If you have specific payment requirements, please contact our support team.

Q2: Is it possible to request a refund after purchasing a license?

No, refunds are not available because you can fully experience the game through a live preview without any restrictions before making a purchase.

Q3: Can I Request a Refund After Purchasing the License?

No, refunds are not available because you can fully experience the game through a live preview without any restrictions before making a purchase.

Q4: How quickly will I receive the game file after making the payment?

You will receive the game files immediately after payment.

Q5: What discounts are available for bulk license purchases?

Depending on the volume of your purchase, you can receive a discount ranging from 5% to 20%. Here are our discount rates:

  • 5% discount for purchases over $2,000
  • 15% discount for purchases over $4,000
  • 20% discount for purchases over $10,000


Q1: Who creates the games and their assets?

All game assets are created and designed by the FabboxStudio team.

Q2: Who retains the intellectual property rights after a game is purchased?

FabboxStudio retains all intellectual property rights.